Getting VOD or TV Series give Server Unavailable or Missing file errors?

Getting Server Unavailable or Missing file on some or all movies/series inside Videoclub and/or TV series? Some budget and mid-range Smart TV’s made by Samsung, Philips, LG and few others recently got TV OS (Firmware) upgrade which limited video and audio codec...

Smart STB on Huawei AppGallery

Now you can enjoy Smart STB on your Huawei phone or tablet, just search for “Smart STB” in Huawei’s AppGallery or visit this link from your Huawei device....

Your app went back to Demo?

Please check this for help: Transfer license to another device Also the app should start to appear back in some regions after few hours and globally – in few days. Thank you for your patience and...

Firmware of your STB is outdated message

Update 5 April 21:30 CET time:  The bug causing “Firmware outdated” is fixed in all locations, please make sure to unplug your TV from Power for few minutes to clear cache and start the app again. We are sorry for the caused inconvenience.   Dear all,...

DNS Problems in some regions

The app is cloud based and finds the nearest working app server with the help of a DNS. If you get Error 503 or 504, please unplug your TV and Internet router for few minutes from Power. If you still get this problem, please put DNS server of 8.8.8.8 onto your TV,...