Getting VOD or TV Series give Server Unavailable or Missing file errors?

Jul 9, 2021

Getting Server Unavailable or Missing file on some or all movies/series inside Videoclub and/or TV series?

Some budget and mid-range Smart TV’s made by Samsung, Philips, LG and few others recently got TV OS (Firmware) upgrade which limited video and audio codec support.

Codecs that are officially supported on all devices and all regions are H264 for video and LC-AAC for audio.

This is not caused because of an Smart STB update but because of TV OS (Firmware) update which limited video and audio codec support.

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Getting VOD or TV Series give Server Unavailable or Missing file errors?

Getting Server Unavailable or Missing file on some or all movies/series inside Videoclub and/or TV series?

Some budget and mid-range Smart TV’s made by Samsung, Philips, LG and few others recently got TV OS (Firmware) upgrade which limited video and audio codec support.

Codecs that are officially supported on all devices and all regions are H264 for video and LC-AAC for audio.

This is not caused because of an Smart STB update but because of TV OS (Firmware) update which limited video and audio codec support.

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