- Please contact your provider to register this device.
- Can’t access service, please check your network and try again
- How to change Virtual MAC (NOT RECOMMENDED!)
- How to add or change a Portal or m3u Playlist
- Your STB is blocked. Call the provider.
- How to find out my Virtual MAC address
- Oops, this can not be played now, more info: smart-stb.tv/np
- Firmware of your STB is outdated Please update it
- VOD or TV Series give Server Unavailable or Missing file – how to fix
- How to find out my Software ID
- Transfer license to another device
- Black screen after “Loading Portal” on some Portals
- How to reset the app (Please don’t do this unless instructed to do so)
- My (paid/licensed) app is loading and displaying only the Demo Portal
- No sound on live TV and VOD?