How to add or change a Portal or m3u Playlist

IMPORTANT NOTE: The app does not come with any TV Services and we do not offer Portals or Playlists! You need to have your own Portal or a m3u Playlist to use with our app! You need to configure the app to get TV channels and content. If you use a few devices with one...

My (paid/licensed) app is loading and displaying only the Demo Portal

Dear clients, In case your app always starts in Demo mode and you are sure you have paid for the license or your Trial is not over yet, then read below. Usually app will start displaying this (after disclaimer that varies by region) And after that app loads the Demo...

Transfer license to another device

App is back in Demo? Follow this instruction: If your app got back in Demo and you have an paid app license, please read below. If you want to pay for the app – click here. If you paid for the app: Login to your account on our website and go to My licenses (or...

VOD or TV Series give Server Unavailable or Missing file – how to fix

Getting Server Unavailable or Missing file on some or all movies/series inside Videoclub and/or TV series? Some budget and mid-range Smart TV’s made by Samsung, Philips, LG and few others recently got TV OS (Firmware) upgrade which limited video and audio codec...

Firmware of your STB is outdated Please update it

Firmware of your STB is outdated Please update it There are few reasons for this to happen: Your Provider is running very old version of the Portal. For example 4.8.xx. The app is tested and working with 4.9.x and 5.x versions up to latest version –or–...