New support rules: Fake tickets and wrong tickets are deprioritized

Dear clients, we are having delays of support due to many fake and wrong tickets opened with us.   Please do always check if your Provider is online in your region before opening a ticket. In case Provider is offline – it’s out of our control and we...

Updates in Support policy for 2018

Dear clients,   In order for us to provide you with the best and fastest possible support – we are making some changes effective immediately for all support requests.   1. Our support for end-users (clients) is done only via tickets open by the actual...

Happy holidays – promo code inside

It’s that time of the year again, for most parts of the world.We want to wish you all the best thoughout the new year.For those that want to listen to the holiday spirit – we have added a Christmas themed radio in the Demo (Embedded) Portal.And to let you...

Demo Portal and m3u player are under maintenance today

Edit 3th of December 2017, 19:35 CET time: Demo Portal and m3u player maintenance is complete. Now Demo Portal is runningg latest Ministra Firmware, and has Time shift and recording enabled. Also there’s a short videoclip for testing VOD capabilities of the TV...

App may be offline for short time – doing update in all regions

Edit 8 November 2017, 00:24 CET : App has been updated in all regions and it is now online and faster than ever.  8 November 2017, 00:01 CET time : Dear clients and partners, We are doing an application update on all locations and the app may not work on your TV for...