No sound on live TV and VOD?

Getting No sound on some or all channels?

 

Go to the app's  SETTINGS and in ADVANCED SETTINGS

Change ALTERNATIVE AUDIO DECODER to ENABLED.

Alternative Audio Decoder option is NOT available on all platforms.

Go back and go to REBOOT APPLICATION.

It is possible that some channels have no sound due to incompatible codecs.

Alternative Audio Decoder option is NOT available on all platforms. If you don't see this option your platform does not support it.

Please check if you have sound on the Demo channels inside the app's Embedded Portal before opening a ticket.

We do not offer or operate IPTV access, channels or providers and we don't have absolutely any control over 3rd party providers' content