Getting Please contact your provider to register this device message?
![Contact provider to register this device](https://www.smart-stb.net/wp-content/uploads/2022/04/Contact-provider-to-register-this-device.png)
There are few reasons for this to happen.
Most popular ones:
- You use other apps that give out the same Virtual MAC to your Portal
- Someone else used the same Virtual MAC thru another application or tool
- Provider did not read authentication data properly.